JOB ll Allentown, PA ll Snr. Telecommunications Specialist

Location:Allentown, PA

The Senior Telecommunications Specialist will perform a variety of telecommunications tasks and work to develop, improve, maintain, and implement voice/data communication platforms. The incumbent will design, create, maintain and administer telecommunications infrastructure standards across branch and satellite locations. He/She will also provide support inclusive of Avaya Call Center and Call Center type applications and technology to junior staff and clients. The incumbent will provide level 2 type communication support calls to local branch offices, upgrade and maintain the telecommunications network, PC hardware, network servers and software, provide support for related equipment and coordinate work with various vendors and personnel for project upgrades as well as problem resolutions. He/She will also attend Project Meetings with vendors, business groups and IT personnel, document requirements and provide project management reports. Knowledge of AVAYA IP Telephony and AVAYA Contact Centers required.

Kindly send resumes at tom@telequest. org